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F.A.Q.s

 

What is Shop2Hunt? 

At Shop2hunt, our vision is to be Earth's most customer centric company; to build a place where people can come to find and discover virtually anything they want to buy online. With Shop2hunt.com, we endeavor to build that same destination in India by giving customers more of what they want – vast selection, low prices, fast and reliable delivery, and a trusted and convenient online shopping experience – and provide sellers a world-class e-commerce platform. We are committed to ensure 100% Purchase Protection for your shopping done on Shop2hunt.com so that you can benefit from a safe and secure online ordering experience, convenient payment options such as cash on delivery, easy returns and enjoy a completely hassle free online shopping experience.

 

Where are the offices of Shop2Hunt located?

Currently our office is located in Noida while the orders are shipped from our warehouses located across India.

 

What is 'My Account'? How do I update my information?

It is easy to update your Shop2Hunt account and view your orders any time through 'My Account'.
'My Account' allows you complete control over your transactions on Shop2Hunt

  • Manage/edit your personal data like address, phone numbers, email ids
  • Change your password

 

How do I know my order has been confirmed?

Once your order has been logged and payment authorization has been received, confirms receipt of the order and begins processing it.
You will receive an email containing the details of your order . In this mail you will be provided with a unique Order ID (eg. S2H001234), a listing of the item(s) you have ordered and the expected delivery time.
Shipping details will be provided with the respective tracking number(s).

 

How do I pay for a Shop2Hunt purchase?

Shop2Hunt offers you multiple payment methods. Whatever your online mode of payment, you can rest assured that Shop2Hunt's trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.

Shop2Hunt also accepts payments made using Visa, MasterCard, Maestro and American Express credit/debit cards in India .

 

How do I check the current status of my orders?

You can review the status of your orders and other related information in the 'My Account' section

In the My Account page, click on the 'My Orders' link to view the status of all your orders. To view the status of a specific order, click on the 'Order Number' link.

After your order confirmation you will gel the complete details regarding your order and shippment.

 

When and how can I cancel an order?

 You can cancel your order before it reaches the "Order Shipped" state. To cancel, please Contact Us by our cunstomer care number +91 120- 6500442 or email us support@shop2hunt.com with the order number.

You can also submit your return query using the following link : Cancel Order

 

How does the delivery process work?

All deliveries are scheduled through reputed couriers. You will be informed when wer ships your consignment and will also be provided a tracking number.